The Process Communication Model® (PCM) allows every one of us to predict stress behavior, implement prevention strategies and reinforce positive changes.
The accredited Process Communication Model® program for leaders, managers and coaches:
The Process Communication Model helps you to observe your own and other people's behavior and understand our different personalities and preferences. Practicing PCM means learning to effectively adapt the things that you say, do, and show, and make the most of every conversation, every situation, every day.
This is how it works
PCM is the premier tool for decoding human interactions. It differentiates among six personality types, which we all have in us: Thinker, Persister, Rebel, Promoter, Harmonizer, and Imaginer. Each type has its own strengths and preferences. A different combination takes center stage in every one of us. Practice PCM in four steps:
What you learn:
Understanding your preferences means knowing what you need to be in a good place. It will help you to manage your stress and take care of yourself.
Observing other people's recognizable behavior reveals their preferences and the best way to approach them.
Based on what you observe, you will know what to do, say, and show, so that you can make a genuine connection that works for you both.
With positive daily interactions at work, in meetings, video calls, presentations, social situations - and at home too.
Step 1: start with the PCM 1 Core Topics training.
Step 2: continue with PCM 2 Advanced Skills.
Step 3a: PCM Coach Certification program is the final step to mastery to apply PCM in coaching, organized by PCM directly.
Step 3b: Another option is to get certified as a trainer with PCM Trainer Certification so that you can train people in PCM.
The Process Communication Model® (PCM) is the leading tool for decoding human interactions. Use PCM to identify and leverage our differences. And make a difference for yourself, and others. In every situation and setting, every day
Communication is never one-size-fits-all. In PCM 1 Core Topics you will discover the logic behind human behavior and experience how to apply the communication model directly. You learn how to become the best version of yourself - and how to bring out the best in the people around you at work, in your coaching or at home.
By the end of this course
PCM 1 Core Topics provides you with insights and skills to:
In PCM 2 Advanced Skills, we go one layer deeper in experiencing the power of the Process Communication Model®. You are familiar with the broad applicability of PCM. In this follow-up training you learn to decode the behavior of others even better, especially when it comes to miscommunication, motivation and conflict.
By the end of this course
PCM 2 Advanced Skills provides insights and skills to:
The PCM Coaching journey: everything starts with the PCM profile. Equipped with these deep insights into your personality, you are ready to become a PCM coach.
Start your journey by learning the PCM fundamentals in PCM 1 and PCM 2. Once you have completed them, you move onto the PCM Certification for coaches. This program enables you to do real-life coaching, analyze behavioral patterns, and apply effective interventions immediately.
By the end of the Coach Certification you will:
The PCM Trainer Certification journey: everything starts with the PCM profile. Equipped with these deep insights into your personality, you are ready to become a PCM trainer.
Start your journey by learning the PCM fundamentals in PCM 1 and PCM 2. Once you have completed them, you move onto the PCM Certification for trainers. Parallel to teaching theory, this program enables you to tackle real cases and waste no time in applying effective interventions.
By the end of the Trainer Certification you will:
PCM was developed by American clinical psychologist, Dr. Taibi Kahler in the late 1970’s. As a researcher of Transactional Analysis, he discovered universal patterns of distress behavior and identified the conditions that individuals need in order to thrive. In addition, Kahler also discovered six personality types that allows every one of us to predict stress behavior, implement prevention strategies and reinforce positive changes.
Kahler made PCM available for coaches and trainers worldwide, resulting in a network of over 4,000 trainers and coaches in 54 countries. So far, over 1.4 million people have enjoyed the benefits of PCM.
Our partnering PCM-distributors Process Communication Nederland and Kahler Communications Germany are exclusive distributors of the Process Communication Model® for The Netherlands, Belgium, Austria, Germany and Switzerland. With a thriving community of over 250 certified PCM professionals they support to use the effective tools of PCM to increase the quality of life through effective communication and self-management.
Competence, part of Schouten & Nelissen, is proud to be the license partner of PCM to offer the Process Communication Model training programs in the Netherlands, Germany, Switzerland, Austria, Belgium (Flanders) and Virtual via Zoom.
PCM and Competence both believe that we can choose for positivity, utilizing our differences and making a difference for ourselves and others. Big and small. At work, and at home. Because every conversation can ignite a change.
Our PCM Certified Coach program is accredited by the International Coaching Federation (ICF). Accredited coaches will learn how to apply PCM and utilize numerous tools to assist them in the coaching process and preparation.
Upon completion, participants receive an internationally recognized certificate and 22,25 CCE credits from the ICF.