Edith Edith

Boost your motivation and conflictmanagement skills

Course Motivation and stress management with PCM2

  • Better decode yourself and others based on the Process Communication Model®
  • Practice conflict management and difficult situations
  • Part two of the ICF-accredited PCM Coach Certification program

Motivation and stress management with PCM 2 is designed for coaches, leaders, managers or professionals who want reduce miscommunication and stress and deepen their communication skills. If you want to delve deeper into motivation, predict daily and long-term stress, want to connect with teams, increase involvement and discover behavioral patterns, PCM2 will give you the tools you need. 

Choose in-person or online

When you register, you can choose for an in-person course at one of our venues. Or, register for an online course in the 'virtual classroom'. Which do you prefer? With the 'virtual class' we guarantee the same quality and results. You can read it on www.competence.org/virtual-classroom.

Over 40 years of experience
ICF Certified
Awarded "Best Training Institute"

You will learn this in Course Motivation and stress management with PCM2

Individual motivations

Using the PCM profile as a key, you will be able to unlock your understanding of how each personality type and phase has its own motivations and accompanying emotions. This awareness can predict and protect against long-term or intense distress and its potential destruction

Failure patterns

With a highly attuned distress detector, you will be able to identify emotional patterns that lead to failure or that delay success in your own and others’ everyday lives. This insight can be deployed to bring an end to non-communication, miscommunication, and conflict.

Context clues

Understanding personality types, you will be able to gather more clues about what people are really expressing in intense situations, conversations, or digital exchanges. This skill can transform any context into an opportunity to recognize disengagement  and then reroute and respark a connection.



Motivation and stress management with PCM 2 provides insights and skills to:

  • Identify miscommunication by keen observation
  • Analyze written communication and read between the lines
  • Adapt your communication style to the preferences of others
  • Recognize emotional patterns and prevent miscommunication
  • Prevent stress from escalating into conflict 
  • Turn negativity into productivity
  • Discover how and why motivations can change when we phase


Motivation and stress management with PCM2

In Motivation and stress management with PCM 2, you learn to sharpen your skills at decoding human behavior, particularly as it concerns miscommunication, conflict, and how motivations in everyday life can change over time. Delve more deeply into stress signals and behaviors, experiencing how to masterfully exit destructive scenarios and ultimately prevent them. Working with real-life cases you practice intervention and conflict resolution techniques.



Training course 

Your investment in this training course is € 1725,00 (excluding 21% VAT). 

Are you following the training privately or through a VAT-exempt organisation (e.g. government, healthcare institution or bank)? Then we offer you the advantageous option of not paying VAT, but only a surcharge of 10% on the training and that which is inextricably linked to the training. Your investment is then € 1725,00. You can indicate this during your registration (online or by telephone). 

Facility costs

There is a € 262,50 (excluding VAT) charge for the use of the venue, coffee/tea and an extensive buffet lunch. Facility costs do not apply to virtual courses.


You will receive an invoice upon receipt of your enrollment form. Please insure payment is settled within 30 days or before start of the training, at the latest.


Training days

The PCM2 is a 3-day training course. Admission to this program is charged at a daily rate. You are not obliged to stay at the venue overnight, but you may stay in the hotel if you wish. If you would like to book one or more overnight stays at the venue and/or dinners, please contact the venue directly. Competence cannot book overnight stays and/or dinners on your behalf.

Process Communication Model - Advanced skills (PCM - English) Workshop:

  • Day One from 9:30 PM to 5:30 PM
  • Day Two from 9:30 AM to 5:30 PM 
  • Day Three from 9:30 AM to 5:30 PM

Process Communication Model - Advanced skills (PCM - English) Virtual:

  • Day One from 9:30 PM to 5:30 PM
  • Day Two from 9:30 AM to 5:30 PM 

2 weeks later:

  • Day Three from 9:30 AM to 5:30 PM


The maximum group size for the training course is 12 participants.

ICF accreditation 

The PCM training programs are accredited by the International Coach Federation (ICF) for Continuing Coach Education (CCE). All ICF certified coaches get the following CCE units:

PCM 1 – Core Topics is 5 Core and 8 Resource Development CCE units

PCM 2 - Advanced Topics is 5 Core and 7 Resource Development CCE units

About ICF

The International Coach Federation (ICF), established in 1995, is the worldwide leader dedicated to advancing the coaching profession by setting high standards, providing independent certification and developing a global network of credentialed coaches. 


At the end of the Motivation and stress management with PCM2 course, you will receive a certificate which shows that you participated.

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Unlock the potential of your organization

Would you like to grow as a team? Or do you see a need to work on the same learning needs with a group of colleagues? We can also facilitate our training programs inhouse. For example at your own location or at your preferred schedule. Together with our sister organization Relevance Learning we can also offer tailormade solutions which we co-create with you to meet your specific wishes and needs.

Benefits of Incompany training:

  • Efficient - You bring the knowledge and competences of entire teams to a higher level in one go.
  • High efficiency - The specific learning objectives and wishes of your colleagues are central.
  • Assurance - We use current practical situations for optimal assurance of learning goals.
  • Always - You decide when we organize the course or training.
  • Everywhere - We organize the course or training wherever you want. Inside or outside your organization.
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Start now with Course Motivation and stress management with PCM2

Choose your date and location

Wednesday 6 December 2023 Wed 6 December 2023
Class days & times
  • Wednesday 6 December 202309:30 - 17:00
  • Thursday 7 December 202309:30 - 17:00
  • Friday 8 December 202309:30 - 17:00
  • Postillion Hotel & Convention Centre Amsterdam
  • Paul van Vlissingenstraat 8

Questions or advice?

Contact us directly

Call: +31 (0)418 68 29 38 Send message
Nathalie Sloos
Business Development Manager

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