Patricia Patricia

Connect with everyone in a positive and stress-free way

Course Stress-free communication with PCM

  • Build positive communication, motivation skills for stress-free interactions
  • Recognize predictable stress behaviours in daily interactions
  • Part one of the ICF-accredited PCM Coach Certification program

Stress-free communication with PCM is designed for coaches, leaders, managers and professionals who want to communicate better and with more impact. If you want to create a positive, resilient and inclusive environment in which you connect to the best in everyone: PCM is the tool for you.

Choose in-person or online

When you register, you can choose for an in-person course at one of our venues. Or, register for an online course in the 'virtual classroom'. Which do you prefer? With the 'virtual class' we guarantee the same quality and results. You can read it on

Over 40 years of experience
ICF Certified
Awarded "Best Training Institute"

You will learn this in Course Stress-free communication with PCM


What you learn

Stress-free communication skills

Build your skills to decode others’ behaviors and motivations. You train what you say—and how—to interact most meaningfully with others, including those you once struggled to communicate with. Practice your skills and build your confidence and resilience.

Recognize predictable stress behavior

Observing your own and others’ most effective communication styles, you will be able to spot the first signs of miscommunication and stress and reconnect to get back in sync. This ability to prevent misunderstandings and disengagement can help bust stress and all its unproductive behaviors.

Self-awareness and motivation

Understanding your personality and your preferences means knowing what you need to be at your best and how to fulfill these needs. You learn to recognize needs of others and build your skills in motivation. You will be able to manage your stress and motivate yourself and others.


This training provides you with insights and skills to:

  • discover why people behave differently and in predictable patterns
  • understand verbal and nonverbal signs in communication
  • communicate and motivate different people in positive, stress-free way
  • spot miscommunication and stress in daily interactions and learn how to respond
  • discover your predictable distress patterns and how to motivate yourself
  • treat others like they want to be treated and achieve so much more


Stress-free communication with PCM

Learn to understand human behavior. Dramatically grow your ability to connect with and motivate yourself and others, while developing skills to prevent and resolve miscommunication and distress. With practical exercises you learn how to communicate with different types of people, in every situation.


Training course 

Your investment in this training course is € 1880,00 (excluding 21% VAT). 

Are you following the training privately or through a VAT-exempt organisation (e.g. government, healthcare institution or bank)? Then we offer you the advantageous option of not paying VAT, but only a surcharge of 10% on the training and that which is inextricably linked to the training. Your investment is then € 1880,00. You can indicate this during your registration (online or by telephone). 

Facility costs

There is a € 262,50 (excluding VAT) charge for the use of the venue, coffee/tea and an extensive buffet lunch. Facility costs do not apply to virtual courses.


You will receive an invoice upon receipt of your enrollment form. Please insure payment is settled within 30 days or before start of the training, at the latest.


Training days

The PCM1 is a 3-day training course. Admission to this program is charged at a daily rate. You are not obliged to stay at the venue overnight, but you may stay in the hotel if you wish. If you would like to book one or more overnight stays at the venue and/or dinners, please contact the venue directly. Competence cannot book overnight stays and/or dinners on your behalf.

Stress-free communication with PCM Workshop:

  • Day One from 9:30 PM to 5:30 PM
  • Day Two from 9:30 AM to 5:30 PM 
  • Day Three from 9:30 AM to 5:30 PM

Stress-free communication with PCM Virtual:

  • Day One from 9:30 PM to 5:30 PM
  • Day Two from 9:30 AM to 5:30 PM 

2 weeks later:

  • Day Three from 9:30 AM to 5:30 PM


The maximum group size for the training course is 12 participants.

ICF accreditation 

The PCM training programs are accredited by the International Coach Federation (ICF) for Continuing Coach Education (CCE). All ICF certified coaches get the following CCE units:

PCM 1 – Core Topics is 5 Core and 8 Resource Development CCE units

PCM 2 - Advanced Topics is 5 Core and 7 Resource Development CCE units

About ICF

The International Coach Federation (ICF), established in 1995, is the worldwide leader dedicated to advancing the coaching profession by setting high standards, providing independent certification and developing a global network of credentialed coaches. 


At the end of the Stress-free communication with PCM course, you will receive a certificate which shows that you participated.

Request incompany trainingsadvice

Unlock the potential of your organization

Would you like to grow as a team? Or do you see a need to work on the same learning needs with a group of colleagues? We can also facilitate our training programs inhouse. For example at your own location or at your preferred schedule. Together with our sister organization Relevance Learning we can also offer tailormade solutions which we co-create with you to meet your specific wishes and needs.

Benefits of Incompany training:

  • Efficient - You bring the knowledge and competences of entire teams to a higher level in one go.
  • High efficiency - The specific learning objectives and wishes of your colleagues are central.
  • Assurance - We use current practical situations for optimal assurance of learning goals.
  • Always - You decide when we organize the course or training.
  • Everywhere - We organize the course or training wherever you want. Inside or outside your organization.
Request advise

Would you like to experience a training, before making a final choice?

Try now for free and without any obligation.

Get to know Process Communication Model® (PCM) through this online information session.

Get to know Process Communication Model® (PCM) through this online information session.

Shutterstock 777940876

Get to know Process Communication Model® (PCM) through this online information session.

Get to know Process Communication Model® (PCM) through this online information session.

Shutterstock 777940876

Start now with Course Stress-free communication with PCM

Choose your date and location

Wednesday 28 June 2023 Wed 28 June 2023
AMSTERDAM (EN) | 3 seats available
Class days & times
  • Wednesday 28 June 202309:30 - 17:00
  • Thursday 29 June 202309:30 - 17:00
  • Friday 30 June 202309:30 - 17:00
  • Postillion Hotel & Convention Centre Amsterdam
  • Paul van Vlissingenstraat 8
Monday 18 September 2023 Mon 18 September 2023
Class days & times
  • Monday 18 September 202309:30 - 17:00
  • Tuesday 19 September 202309:30 - 17:00
  • Wednesday 20 September 202309:30 - 17:00
  • Pullman Cocagne
  • Vestdijk 47
Monday 9 October 2023 Mon 9 October 2023
Class days & times
  • Monday 9 October 202309:00 - 17:00
  • Tuesday 10 October 202309:00 - 17:00
  • Monday 30 October 202309:00 - 17:00
Thursday 23 November 2023 Thu 23 November 2023
Class days & times
  • Thursday 23 November 202309:30 - 17:00
  • Friday 24 November 202309:30 - 17:00
  • Saturday 25 November 202309:30 - 17:00
  • To be scheduled
Wednesday 13 December 2023 Wed 13 December 2023
Class days & times
  • Wednesday 13 December 202309:30 - 17:00
  • Thursday 14 December 202309:30 - 17:00
  • Friday 15 December 202309:30 - 17:00
  • Postillion Hotel & Convention Centre Amsterdam
  • Paul van Vlissingenstraat 8

Questions or advice?

Contact us directly

Call: +31 (0)418 68 29 38 Send message
Nathalie Sloos
Business Development Manager

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