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Getting your message across while making others feel heard

Communication skills

8.5 average rating
  • Expand your self-knowledge and build your confidence as a communicator
  • Learn to read the room, monitoring the emotions and intentions behind the words
  • Convey your message with authenticity and impact while building relationships

Improving your communication skills is one of the best things you can do to increase your chances of success in business or in your personal life. If you’re ready to gain the necessary insights and tools, this course is a great place to start. It is available to any individuals, project leaders or managers interested in boosting their impact.

Over 40 years of experience
LPI Accredited
Specialist in Learning and Development

You will learn this in Communication skills

We all know that communication isn’t a one-way street. If you want others to be open to your message, you must create a climate of trust. And above all, that means listening and taking other people’s perspectives seriously. Their need to feel heard and understood is just as valid as yours. It takes empathy, respect and authenticity to truly connect.

This course helps you navigate the human psychological aspects of effective communication. Yet interpersonal aspects are only one part. You’ll also explore your relationship with yourself, examining your underlying beliefs and gaining the self-awareness and skills it takes to contribute to the conversation. Becoming a self-aware, listener-focused communicator will benefit you in every area of your life.


  • Your colleagues will see you as a strong communicator and active listener
  • Your colleagues will feel personally engaged in your communications
  • Your colleagues will be more open to exchanging ideas with you


This course covers a wide range of techniques and topics, such as understanding universal communication principles and patterns, adapting your communication to suit the situation or target audience and communicating effectively to reach your goals.

Additionally you will learn how to effectively deliver bad news, know when to change your communication strategy to achieve better results, deal with difficult communicators while staying true to your own values. Plus you will recognise cultural aspects of verbal and non-verbal communication, learn to give and receive constructive feedback and analyse communication pitfalls and creating a positive communication culture.


Training course

The price of the training course is € 1.500,00 (excl. 21% VAT).

Do you pay the invoice yourself? Then you automatically get a beneficial advantage. No 21% VAT will be charged. The price will then be € 1.500,00.

Facility costs

The price for the use of the accommodation, coffee/tea and an extensive lunch buffet is € 87,50 (excl. VAT). You obviously do not pay any facility costs if you choose the online course in the 'virtual class'.

Payment method

You or your organization will receive a digital invoice from Competence Training Institute – a Schouten & Nelissen company, which can be paid via bank transfer. Or use the payment link in the email for an internet or credit card payment (Mastercard or Visa). Please ensure that payment is made within 30 days of the invoice date and at the latest before the first day of class.


Training Days

The Core program is a blended learning journey (in partnership with CrossKnowledge) that forms the foundation for your skills. Relevant for professionals who are new to a skill and are ready for an in-depth learning experience. It is a 11-week program where you will receive ongoing support by a facilitator. During the 11 weeks you will get 1 day of group training, virtual peer coaching and online learning sessions.

Face to face training set-up:

  • Week 1 Welcome Kick-off session and 360 effect scan
  • Week 2 Online Learning
  • Week 3 Online Learning
  • Week 4 Online Learning
  • Week 5 Face-to-face training from 9:30 AM to 5:30 PM
  • Week 6 Online Learning
  • Week 7 Virtual Peer coaching
  • Week 8 Online Learning
  • Week 9 Online Learning
  • Week 10 360 Effect Scan
  • Week 11 Online toolkit, certificate and evaluation

Virtual training set-up:

  • Week 1 Welcome Kick-off session and 360 effect scan
  • Week 2 Online Learning
  • Week 3 Online Learning
  • Week 4 Virtual facilitator led training 1/2 day
  • Week 5 Online Learning
  • Week 6 Virtual facilitator led training 1/2 day
  • Week 7 Online Learning
  • Week 8 Virtual Peer coaching
  • Week 9 Online Learning
  • Week 10 360 Effect Scan
  • Week 11 Online toolkit, certificate and evaluation


The maximum group size for the training course is 12 participants.

Gold accredited learning provider by LPI

Relevance Learning is a Gold accredited learning provider issued by the Learning and Performance Institute (LPI), for its commitment to high quality process improvement in the provision of learning, development and training services to clients.


On completion of the training course and subject to attendance and active participation, Relevance Learning will award a certificate. Our certificates are highly regarded in the business community.

Request incompany trainingsadvice

Unlock the potential of your organization

Would you like to grow as a team? Or do you see a need to work on the same learning needs with a group of colleagues? We can also facilitate our training programs inhouse. For example at your own location or at your preferred schedule. Together with our sister organization Relevance Learning we can also offer tailormade solutions which we co-create with you to meet your specific wishes and needs.

Benefits of Incompany training:

  • Efficient - You bring the knowledge and competences of entire teams to a higher level in one go.
  • High efficiency - The specific learning objectives and wishes of your colleagues are central.
  • Assurance - We use current practical situations for optimal assurance of learning goals.
  • Always - You decide when we organize the course or training.
  • Everywhere - We organize the course or training wherever you want. Inside or outside your organization.

Start now with Communication skills

Choose your date and location

Monday 15 April 2024 Mon 15 April 2024
Class days & times
  • Monday 15 April 20249:00 - 10:30
  • Monday 6 May 20249:30 - 12:30
  • Monday 27 May 20249:30 - 12:30
Thursday 20 June 2024 Thu 20 June 2024
Class days & times
  • Thursday 20 June 20249:00 - 10:30
  • Thursday 11 July 20249:30 - 12:30
  • Thursday 25 July 20249:30 - 12:30
Tuesday 6 August 2024 Tue 6 August 2024
Class days & times
  • Tuesday 6 August 20249:00 - 10:30
  • Tuesday 27 August 20249:30 - 12:30
  • Tuesday 10 September 20249:30 - 12:30
Friday 4 October 2024 Fri 4 October 2024
Class days & times
  • Friday 4 October 20249:00 - 10:30
  • Friday 8 November 20249:30 - 12:30
  • Friday 22 November 20249:30 - 12:30
Wednesday 11 December 2024 Wed 11 December 2024
Class days & times
  • Wednesday 11 December 20249:00 - 10:30
  • Wednesday 8 January 20259:30 - 12:30
  • Wednesday 22 January 20259:30 - 12:30

Do you need help?

Contact our Program Advisors if you have any questions. Our team can help you!

Call: +31 (0)418 68 29 38 Contact
Jacqueline Metselaar
Program Advisor

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