Program Advisor!

About Competence

Competence is one of the fastest growing labels of Schouten & Nelissen. We deliver first-rate international accredited training programs in the Netherlands, Belgium, Luxemburg, Germany, Switzerland, Austria, Norway, Denmark and Sweden. We are a proud license partner of Co-Active Training Institute (CTI) and CRR Global.

At Competence we believe that when professional development and personal growth go hand in hand, people, teams and organizations become stronger. That same belief extends to a personal approach: warm, committed and involved. Our passionate teams strive to achieve the best possible quality and service.

What do we expect from you?

As a Program Advisor, you will be responsible for providing substantive advice to clients on our training products. You match the learning needs and requirements of the clients in order to recommend an appropriate learning solution.

You are able to connect to potential and existing clients in a professional manner, whereby the contact consists of email, Microsoft Teams, ZOOM and telephone calls. You like to build a relationship with the clients. You shine when you have had a pleasant conversation that leads to a registration.

Often, for the client, you are the first person they speak to within Competence. Therefore you radiate professionalism, accuracy and interest so that the client feels comfortable with our organization.

What are your tasks?

• You promote our training courses to potential participants, warm leads and returning clients;
• You give our participants substantive advice appropriate to their learning needs and keep the commercial objectives of Competence in mind;
• You think along with us and keep your ears and eyes open when it comes to market developments and trends in order to help develop the sales and products of Competence;
• You will process the information of the customer and their registration in our information system (Microsoft Navision);
• You support our team during information events and webinars.

Who are we looking for?

You enjoy connecting with our clients and participants, and can empathize with others and are a good listener. Obviously you have an interest in developing people. You are curious and know how to use powerful questions to explore the learning needs of a person and match these with our portfolio.

You are customer focused, motivated, proactive, self-directed and commercial. You enjoy looking for opportunities and are flexible with respect to work activities and changes. Finally, you are a team player, but can also work very well independently without losing sight of the goal.

Relevant qualifications

• Minimum of 3-5 years work experience in a commercial position, as a coach or in learning & development.
• You know the d' and t's in Dutch and English is pretty much your second language. One of the interviews will be in English, and the other in Dutch.
• You are available for 32-40 hours per week.

Preferred qualifications

• Work experience in an international sales environment;
• Knowledge of Coaching and the Learning & Development industry;
• Experience selling training products;
• Additional European languages are an advantage.

What do we offer?

We offer a challenging position with a high degree of responsibility in a dynamic, informal and creative organization. Together with your colleagues you will form a world-class team. We offer an excellent remuneration and outstanding employment conditions and benefits. In addition, you will be supported with professional training and development opportunities.

Interested?

Do you get energy from the vacancy and can you fully identify with the position?
Then we are looking for you! Apply by sending your motivation and C.V. to leukwerk@sn.nl.
Would you first like more information about the vacancy? Please contact Mariette Schram (Recruiter) on 06-51526720.

Hope to see you soon!

Acquisition in response to this advertisement is not appreciated.