Nobody is perfect. Yet when we understand the causes of difficult emotions, both in ourselves and in others, we are much better prepared to deal with them whenever they occur. This course welcomes all individual performers and project leaders for an opportunity to get to know yourself and others from a new perspective.
As human beings, we’re all largely driven by emotions. But what happens when negative emotions like rage or sadness take over? Bringing emotionally charged situations like these to a positive conclusion takes sensitivity, self-awareness and an understanding of the interpersonal dynamics at play. This course helps you identify emotions and their triggers, so you’re prepared to actively deal with them.
We’ve all been upset or hurt in the past by emotional experiences. To learn to stay in control when emotional situations arise, it’s important to learn about emotions in a safe environment. This course is carefully designed to improve your emotional intelligence without retraumatizing or reopening old wounds. Our method-based, constructive approach empowers you to overcome conflict going forward.
Some of the topics you’ll learn about in this course include understanding the functions of emotions, their benefits and downsides, recognizing and dealing with four types of emotional and aggressive behavior, and techniques for neutralizing conflicts and de-escalating situations. You will also learn how to keep listening, show understanding, name behavior and set boundaries, as well as how to safely end conversations that may escalate into harmful situations.
The price of the training course is € 1.500,00 (excl. 21% VAT).
Do you pay the invoice yourself? Then you automatically get a beneficial advantage. No 21% VAT will be charged. The price will then be € 1.500,00.
The price for the use of the accommodation, coffee/tea and an extensive lunch buffet is € 87,50 (excl. VAT). You obviously do not pay any facility costs if you choose the online course in the 'virtual class'.
You or your organization will receive a digital invoice from Competence Training Institute – a Schouten & Nelissen company, which can be paid via bank transfer. Or use the payment link in the email for an internet or credit card payment (Mastercard or Visa). Please ensure that payment is made within 30 days of the invoice date and at the latest before the first day of class.
The Core program is a blended learning journey (in partnership with CrossKnowledge) that forms the foundation for your skills. Relevant for professionals who are new to a skill and are ready for an in-depth learning experience. It is a 11-week program where you will receive ongoing support by a facilitator. During the 11 weeks you will get 1 day of group training, virtual peer coaching and online learning sessions.
The maximum group size for the training course is 12 participants.
Relevance Learning is a Gold accredited learning provider issued by the Learning and Performance Institute (LPI), for its commitment to high quality process improvement in the provision of learning, development and training services to clients.
On completion of the training course and subject to attendance and active participation, Relevance Learning will award a certificate. Our certificates are highly regarded in the business community.
Would you like to grow as a team? Or do you see a need to work on the same learning needs with a group of colleagues? We can also facilitate our training programs inhouse. For example at your own location or at your preferred schedule. Together with our sister organization Relevance Learning we can also offer tailormade solutions which we co-create with you to meet your specific wishes and needs.